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Lamprell has a proactive quality assurance and quality control (“QA/QC”) department. Each facility has a separate QA/QC department, managed by a QA/QC Manager.
The primary functions of the QA/QC departments include:
- setting processes and procedures for various aspects of the business, based on industry benchmarks such as the International Standards Organisation (“ISO”);
- monitoring the effective implementation of the suggested processes and procedures;
- undertaking preventive and corrective action; and
- managing Lamprell’s ISO, API and other certified systems.
This structured approach leads to a consistently high level of quality which the Directors believe is comparable to any oilfield services facility in the world.
Lamprell’s quality systems for all relevant parts of its business have the ISO 9001:2000 accreditation and also ISO 14001 and ISO 18001 accreditations, which reinforces Lamprell’s long-standing quality programme. Lamprell Energy is also currently one of only a few companies in the region to hold an API certification for oilfield equipment mechanical works including rotary equipment, crane repairs and mast and sub structure repairs.
Customer satisfaction is also maintained through the timely delivery of projects. Each project is constantly monitored by the project management team to ensure it is on time and that the right resources are available. Lamprell has a strong track record of providing customers with completed projects on schedule and to the right specification. The Directors believe that this record engenders trust from the customer and a willingness to embark on more complicated and higher value projects with Lamprell.
